Send a correction
Tell us when a bonus, payment method, withdrawal rule, operator detail, game fact or page link has changed. Include the exact page address, the sentence or table row that needs attention and a current source that can be checked. Screenshots are useful when they show the date, domain and relevant account area without exposing private information.
Do not send a password, one-time security code, full payment-card number, identity document or crypto private key. We do not need access to a casino, bank or wallet account to review an editorial correction.
Operator and provider updates
Casino operators and game providers may submit factual updates about company information, current terms, payment availability, game data or discontinued services. The request should identify the authorised sender and link to the public primary record where possible.
An update request does not guarantee a wording change, rating increase or removal of supported criticism. Promotional copy, undocumented performance claims and requests to conceal a material restriction are not treated as corrections.
Reader questions and complaints
We can explain where information appears in one of our reviews and correct our own pages. We cannot access a casino account, cancel a transaction, complete verification or recover money. Account and withdrawal complaints must first be sent through the operator’s formal support and complaint route.
When describing an account problem, remove personal identifiers and provide a short timeline rather than confidential documents. Keep the original transaction references and evidence for the casino or appropriate complaint body.
What to include in your message
A complete first message helps the editorial team check the issue without repeatedly requesting basic details.
- The URL of the page on this site
- The casino, payment method, slot or guide concerned
- The exact statement that may be outdated or incorrect
- The current source and the date it was viewed
- A non-confidential screenshot when the information is visible only after login
Frequently asked questions
Can you recover a casino withdrawal?+
No. We can correct our editorial content but cannot access accounts or act as a recovery service.
Should I send identity or payment documents?+
No. Never send passwords, security codes, full card details, identity documents or wallet keys with an editorial enquiry.
Can an operator pay to remove criticism?+
No. Supported factual corrections are welcome, but payment does not remove an accurate material finding.